With computerised prescriptions you will receive a tear-off counterfoil which lists all the items you are prescribed for repeat use. You should return this to the surgery (minimum 48 hours prior, maximum 1 week prior) of needing your medication.
There are 3 options on how to request your medication:
- You can bring the counterfoil into surgery.
- You can post your counterfoil into surgery.
- You can sign up for online access when in the practice and request your repeat medication via patient access.
There are also 3 options on how you may retrieve your prescription once it has been requested:
- You can come into surgery and collect your green prescription from reception. (However we are aiming to be a paperless practice so EPS would be more convenient in this matter)
- You can attach a stamped address envelope to your request sheet and we will post the prescription back to you
- You can also chose a nominated pharmacy of your choice and we would send your prescription directly there (this is EPS).
Repeat prescriptions will not be accepted by telephone as this can lead to mistakes.
Electronic Prescribing Service (EPS)
Are you on regular medications and do you collect prescriptions from the surgery?
EPS is more convenient way to collect your prescriptions. The practice would send your prescription electronically to the pharmacy of your choice.
If you would like to use the EPS service please inform the practice of your nominated pharmacy, once this is recorded in your records your prescriptions will be sent to the pharmacy once receiving your medication request. At any time you can stop using this service just inform the practice that you want to remove your nominated pharmacy.
For more information please click here.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.15
- 12-month prepayment certificate (PPC): £105.90
- 3-month PPC: £29.65
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.
When you are discharged from hospital you should normally receive 7 days’ supply of medication.
The practice will receive a copy of your discharge letter normally the day you are discahrged.
Hospital requests for change of medication will be checked by the GP first, and if necessary your doctor will issue you with a prescription. The GP or our Clinical Pharmacist will review your medications and make any changes that are required.
The doctors will review your medication, regularly, which may involve changes to your tablets, in accordance with current health board policies. Please be reassured that this will not affect your treatment.